Having resided on Okinawa for the majority of the past thirty-one years, I have to wonder what in the world is being taught in America as far as public behavior. When I left America, the rule as far as being dissatified with a business’ house rules or personnel was you filed a complaint and/or found a business that more closely met your personal preferences. If the people we get at our business are any indication, the procedure these days seems to be the dissatisfied person ignores the rule, throws a temper tantrum, or acts like a thug and tries to harrass the business owner. What are these people thinking? I doubt that very many business owners are going to make changes in their rules based on that type of behavior. Very few business owners establish rules just for the fun of it. The reason most rules have had to be established is usually because of some serious difficulty with a particular behavior in the past. Ignoring the rule, temper tantrums, and harrassment only escalate, not eliminate, the situation and stresses the reason why a particular rule was needed in the first place.
"What Good Thing Happened to You Today?"
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